Return & Refund Policy / Polisi Pemulangan & Bayaran Balik
Return Conditions
The returned goods/products will be checked along with the receipt, and the goods should be in good condition. The packaging must also be in its original state and shipping container as received. If the goods/products have been used or damaged by the customer, there will be no refund. Bidaura will also not be held responsible if your shipment is lost during the return transit.
Once we have checked and confirmed the goods/products, the customer will receive their refund within 7 days after confirmation.
Syarat Pemulangan
Barangan atau produk yang dipulangkan akan diperiksa bersama resit, dan mestilah berada dalam keadaan baik. Pembungkusan juga mestilah dalam keadaan asal seperti yang diterima dalam bungkusan penghantaran asal. Jika barangan telah digunakan atau rosak akibat pelanggan, tiada bayaran balik akan diberikan. Bidaura juga tidak akan bertanggungjawab sekiranya bungkusan anda hilang semasa penghantaran semula.
Setelah kami memeriksa dan mengesahkan barangan tersebut, pelanggan akan menerima bayaran balik dalam tempoh 7 hari selepas pengesahan.
Return Address
Please return your purchase to the following address:
No 18A, Jalan Flora Utama 3, Taman Flora Utama, 83000 Batu Pahat, Johor
Alamat Pemulangan
Sila pulangkan pembelian anda ke alamat berikut:
No 18A, Jalan Flora Utama 3, Taman Flora Utama, 83000 Batu Pahat, Johor
Need Help?
Please contact us at 019-790 0371 if you have any questions or doubts.
Perlu Bantuan?
Sila hubungi kami di 019-790 0371 sekiranya anda mempunyai sebarang soalan atau keraguan.